See the embarrassment of customizing a new bed
On July 30th, Mr. Wu ordered a one-meter five-by-two-meter solid wood bed at the “Neffi†boutique of Golden Sea Horse Home Furnishing. However, when the staff delivered to the door, he found that the material of the bed was not solid wood, but compression board. Even more exaggerated, the length of the bed is actually 10 cm shorter than the predetermined length.
Judging from the order form presented by Mr. Wu, the two parties did not agree that the bed material must be solid wood, but clearly stated that the size specification is "one meter five meters by two meters". The remarks column also marked, "It does not affect normal use, otherwise the buyer can refund the full amount." And Mr. Wu pointed out that the actual inner diameter of the bed sent by the merchant is only 190 cm, which is two meters higher than the order form. It has shrunk by 10 cm, which makes Mr. Wu, who is 1.8 meters tall, unable to use it normally. At noon on September 3, the reporter accompanied Mr. Wu to the "Neffi" boutique of Golden Sea Horse.
The staff of Nefi Monopoly always denied that Mr. Wu ordered a solid wood bed. As for the specification, the staff first said that it was a clerical error by the employee, and then said that the employee had communicated with Mr. Wu in advance and had received the tacit consent of Mr. Wu. When the reporter asked to see the employee, the staff member stated that the employee had already quit his job and returned to his hometown. Since the store manager never showed up, Mr. Wu had not been satisfied with the statement that day. When Mr. Wu reported the situation to the Golden Sea Horse Home Furnishing Management Office, the Golden Sea Horse Management Office said that they were powerless.
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