Autodesk helps small household appliances companies launch a high-quality new product every two days

As the cornerstone of the digital prototyping solution, the unification of Autodesk Inventor software is the first step for Shenzhen Emmett. In 2007, Shenzhen Emmett is preparing to fully promote Inventor 3D design software in its R&D center. At the time, the entire R&D center used a variety of design software, both Inventor software and other design software, relying entirely on the habits of each engineer. The consequence of software inconsistency is that engineers can't work together, and new engineers can't get started quickly. In this case, with excellent learning and ease of use and excellent after-sales service, Inventor software was finally selected by Shenzhen Emmett as a unified design software.

"So far, I think Autodesk's after-sales service is the best." Liao Minghu said, "We have also bought other software vendors' products before, but the after-sales service can't keep up. It's usually after the demonstration. It doesn't matter, and Autodesk and Emmett have gone beyond the simple purchase relationship to achieve a win-win situation."

2008 was the year in which Shenzhen Emmett encountered the biggest challenge after fully promoting Inventor. Some senior engineers are more resistant to learning new software from scratch because they have used other software before. After the initial contact, they have raised many questions about the software. After knowing this situation, Autodesk immediately dispatched local dealers in Shenzhen to help solve the problem. Later, it sent engineers from Shanghai to Shenzhen Emmett to do training, combined with practical application for analysis and explanation, and live demonstration, and soon eliminated some engineers. Resist emotions and establish a two-way interaction between suppliers and users. In response to the characteristics of small household electrical appliances, Autodesk has developed a detailed design process for several typical products of Emmett to help engineers of Shenzhen Emmett develop rapidly according to the process. At the same time, because these problems have certain commonalities in the small appliance manufacturing industry, in the process of solving problems, Autodesk products and solutions are also closer to the special needs of users in the small appliance manufacturing industry.

In addition to the targeted training provided by Autodesk, Shenzhen Emmett also focuses on creating a good atmosphere for learning and using Inventor within the company. Inspired by Autodesk's Inventor Design Competition, Shenzhen Emmett organized its Inventor design competition from May to July this year, and 90% of the competitions have been put into production so far. Many beginner Inventor engineers have an amazing performance in the competition. An assistant engineer named Liu Le entered the factory less than half a year after graduating from college. He had only two months to contact Inventor. With a high degree of self-confidence, he won a bathroom wall-mounted electric heating design project for a French customer. In a total of only one week of project cycle requirements, he completed all the designs in a three-day period and passed the one-time test. This broke the previous practice that the electric heating test was often “difficult to produce” and finally won the second prize, which confirmed Inventor is easy to learn and easy to use, easy to use.

“At Emmett, our engineers are very busy, from design, development to production, and usually go to various meetings, so most of the design time is squeezed into the evening. So Inventor is easy to learn and use. The advantages are even more prominent. It helps our engineers to devote more energy to understanding customer needs and to go deep into the production line, so that our products can better meet the differentiated needs of customers around the world." From Liao Minghu's speech, we It is possible to perceive the mission of Emmett's engineering team – using leading 3D digital prototyping solutions to transform the practical experience gained from the production line into a productivity that drives the company to achieve breakthroughs, helping Emmett's small appliances to take the lead in global competition.

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